Airport & Executive Private Hire
Travel First Class on the Road
Frequently Asked Questions
What areas do you cover for airport transfers?
Deekeli primarily serves Morden, Wimbledon, Colliers Wood, Raynes Park and surrounding South West London areas, providing reliable transfers to Heathrow, Gatwick, London City, Stansted and Luton airports.
Which London airports do you serve?
We provide professional airport transfers to and from Heathrow, Gatwick, London City, Stansted and Luton airports.
Do you monitor flight arrival for airport pickups?
Yes. We monitor your flight's arrival time to ensure your driver arrives at the correct pickup time even if your flight is delayed.
Do you offer meet and greet service at the airport?
Yes. On request, your driver can meet you inside the arrivals hall with a name board to assist with your pickup.
How far in advance should I book a journey?
We recommend booking at least 24 hours in advance to ensure availability, although we will always try to accommodate shorter notice requests where possible.
Can I request a journey for someone else?
Yes. You can book a journey for a family member, friend or colleague. Simply provide the passenger's name and contact details when making the request.
What vehicles do you use?
We use modern, comfortable vehicles maintained to high professional standards to ensure a safe and pleasant journey.
Do you allow assistance or service dogs?
Yea. Assistance and service dogs are always welcome and travel free of charge
What is your cancellation policy?
If you need to cancel or amend your journey, please contact us as soon as possible. We will always try to accommodate reasonable changes wherever possible.
How can I request a journey with DEEKELI?
You can request a journey using the contact form on our website, by calling us directly or using our business WhatsApp.
Do you provide transfers to London train stations and cruise ports?
Yes. In addition to airport transfers, Deekeli also provides transfers to major London train stations and UK cruise ports
Are your journeys pre-booked?
Yes. All journeys with Deekeli are arranged in advance to ensure reliable scheduling, professional service and a comfortable travel experience.
Is your service available 24 hours a day?
Yes. Our airport and executive private hire services operate 24 hours a day, seven days a week, subject to availability.
Still need a question?
If you need further information about our airport transfer or private hire services, please contact us and we will be happy to assist.